Refund Policy
Urban Cloth Refund Policy
At Urban Cloth, your satisfaction is our top priority. We are committed to fairness, honesty, and exceptional customer service, ensuring a smooth and hassle-free return experience.
1. Hassle-Free Returns
We believe in making returns easy for you—no questions asked. If you change your mind, are unsatisfied, or simply decide the product isn’t for you, you can return it with confidence.
2. Damaged or Incorrect Products
Received the wrong item or a damaged product? No problem! You can request a replacement within 24–48 hours of receiving your order.
3. Order Cancellation
Need to cancel your order? You can cancel it within 12–24 hours of placing it.
4. Shipping & Delivery
- Expect your order within 4–6 working days.
- If your order hasn’t arrived within the promised timeframe, contact us at +92-324 16-01-778, and we’ll assist you right away.
For any questions, feel free to reach out. We’re always here to help!